If your delivery zones and fees are published by zip code, SleekAI quotes them. Outside-zone requests get routed to a custom quote flow rather than a flat 'no.' Some shops offer special-event delivery beyond the daily zone for an additional fee, and the bot handles that distinction when the policy is on the page. The customer gets a real answer instead of a generic 'we'll get back to you.'

Yes. The bot uses the tone of your sympathy pages and prioritizes timing, recipient, and message over upselling. There are no add-on suggestions on a sympathy order, no 'would you also like' moments. The bot recognizes the inquiry type from the language - 'funeral,' 'memorial service,' 'sympathy' - and routes to the sympathy flow with the appropriate restraint.

It hands off to whatever order form, Shopify product, BloomNation, or floral platform you use, with details pre-filled where the platform supports URL parameters. The order still completes in your system, so inventory and accounting stay accurate. The bot is the routing and education layer, not a replacement for your order pipeline.

Yes. The bot reads your wedding portfolio and explains the cost driver of installations - structural rentals, labor for setup and breakdown, stem volume, sometimes a second designer on-site - versus centerpieces, which are stem and labor only. Couples often think installations are 'just bigger centerpieces' and get sticker shock; the bot calibrates the expectation up front.

If you publish a seasonal availability guide, it uses it directly. Otherwise it works from typical Northern Hemisphere seasonal availability and flags 'we'll confirm with our growers' for specifics. Most designers find that publishing a short seasonal page - what's available month by month, what's special-order - improves both bot accuracy and SEO at the same time.

On every conversation. Update a price on the wedding portfolio, add a new arrangement to the daily menu, change a delivery zone, and the next visitor gets the new info. There is no retraining step, no manual sync. The bot reads your published WordPress content directly, which means you maintain your website and your chatbot in one place.

If you publish a closed-dates list - Mondays during wedding season, the week between Christmas and New Year, Mother's Day weekend cutoffs - the bot uses it. Daily orders for closed dates get redirected to next available, and wedding inquiries for booked design weekends get the right 'currently booked' response. The bot does not promise installations on dates you cannot fulfill.

Yes - the bot prompts couples to share Pinterest boards, color swatches, or reference images during the conversation, then attaches them to the consult request. Designers open the brief with the visual references already in the inbox, which means the post-consult mood board can start from real source material instead of a 30-minute Q&A about 'what kind of vibe.'