Yes, if your tour template surfaces availability in the page content or custom fields, SleekAI reads it through the post-meta context layer. Most operators update remaining-spots manually each week, which works well; for higher-velocity tours, expose the count via a public WordPress endpoint so the bot reflects bookings within minutes rather than days.

Yes. Multibot lets you run a soft-adventure assistant on family pages and an expedition assistant on technical climbing pages from the same install. Each bot has its own tone, source content, and CRM handoff. Conversation logs stay separate per brand, which is essential when reservations teams are organised by brand and review their own queues.

You set tone, formality, and forbidden phrases in the system prompt, and the bot answers using your indexed content so the voice stays consistent. Many operators also add a short list of phrases the bot must avoid (genres of language that feel off-brand) and a list of phrases it should prefer (your way of describing trip difficulty), which produces output noticeably closer to a senior team member.

SleekAI is a one-time WordPress plugin licence. You bring your own OpenAI key, so message costs are paid directly to OpenAI at their list rate. Most operators run the bulk of conversations on the cheapest viable model (GPT-4o-mini today, equivalent class) and reserve the more capable model for complex matching conversations. Monthly OpenAI spend tends to be tractable even at peak season.

Every conversation is stored in WordPress with the page it started on, so reservations agents see the full context before calling back. Logs include the guest's stated fitness, dates, departure preference, and any objections raised in the chat, so the agent's first message is a real proposal rather than a discovery question. Apply your existing WordPress access controls to the log table.

Yes. Display conditions support time-based rules so you can keep the bot in primary mode at night and hand off to live chat in the day. Most operators run the bot 24/7 on lower-tier pages and only route to live chat when the conversation crosses a complexity threshold (group size 12+, custom itinerary, multi-departure inquiry), which keeps live agents focused on the calls that need them.

If your medical and altitude notes are on the tour page, yes. The bot quotes them when a guest mentions relevant health context. For specific medical advice (which is outside both the bot's and the operator's scope), the bot recommends the guest consult their doctor and quotes only the published 'consult your physician' note. That's the right line: fitness honesty without practising medicine.

Detailed kit lists are exactly what the bot answers well, because most operators publish them. The bot quotes the required-kit list, the recommended-kit list, and the rental options, and routes 'is brand X warm enough?' product-comparison questions to the trip leader's notes if those are published. For kit nuance not on the page (which boots for which terrain), it routes to the team rather than guessing.