Yes. Add verbatim, clean-read, and time-coded transcripts as separate pages on your site and SleekAI reads them as context. The bot then quotes the right per-minute rate for the right tier and explains the difference. Verbatim transcripts include every 'um' and false start (required for legal depositions and qualitative research), clean-read smooths disfluencies (right for podcasts and corporate meetings), and time-coded includes timestamps every 30 seconds or per speaker change (right for video subtitles and accessibility compliance).

Yes, when you offer them. Subtitle work has different inputs from straight transcription: per-line character limits, frame-rate matching, and accessibility compliance (FCC, WCAG). The bot captures the video frame rate, the target character limit per line, and the language pair if subtitles need translation. SRT, VTT, and burned-in subtitle files each have their own rate that the bot quotes from the published page. For broadcast-grade closed captioning, the bot routes to a specialist.

Yes, when you have a medical-transcription service page. The bot quotes the medical rate (typically higher than general transcription because of terminology and turnaround), captures the specialty (cardiology, radiology, dermatology, mental health), and routes to your medical specialist. The system prompt explicitly tells the bot not to accept patient identifiers in chat: PHI moves through your secure portal after the project is logged. For HIPAA business associate agreements, the bot books a contracts call rather than agreeing to terms inline.

Add a legal-transcription page with the certification format you offer and the bot reads it. Court-certified transcripts, deposition transcripts, and witness statements each have their own format requirements (line numbering, page formats, certified affidavits). The bot routes legal work to a court-certified transcriptionist on the team and captures the case type, deadline, and certification format requested. Notarisation, when required, gets quoted as a separate line item per the published policy.

Most major models handle Spanish, Mandarin, French, German, Portuguese, and Arabic transcription natively, including domain-specific vocabulary. For pure transcription (source language to source language), the bot quotes from your multilingual rate card. For transcription-plus-translation (Spanish audio to English text), the rate is higher because two services run in sequence. The bot captures source language, target language, and whether translation is needed, then quotes accordingly.

Hand-off is via form, calendar booking, or webhook, so any PM tool works. Most transcription bureaus use a Zapier or Make flow to forward intake summaries from SleekAI's webhook into the project management tool (Trello, Asana, Notion, ClickUp). That keeps the integration loose and easy to maintain rather than building a custom connector. The bot logs every conversation in WordPress for audit and quality review.

The chatbot itself is for quoting and intake. Actual audio file uploads happen through your existing secure portal (Dropbox, WeTransfer, your own S3-backed uploader) after the project is logged. The bot drops the upload link in the conversation once pricing is agreed, which keeps the chatbot transcript clean of file metadata and avoids accidentally exposing the file URL to off-domain crawlers. That separation also lets you keep file uploads on a HIPAA-compliant infrastructure if you need it.

Academic and corporate qualitative research often includes confidential participant data that requires anonymisation and IRB-compatible delivery. The bot captures the research type, the anonymisation needs, the IRB requirements, and the participant count, then routes to a specialist who handles academic work. The system prompt explicitly tells the bot not to accept participant identifiers in chat. The actual transcripts and anonymisation passes happen offline with the assigned transcriptionist, with delivery in the format the IRB or sponsor requires.