Programs live as custom fields on products: school name, color, embroidery requirement, approved SKU, size run. The bot reads them and answers correctly. A parent asking 'what's approved for Lincoln Elementary' gets the actual polo SKU, color, and crest requirement. Multibot lets you run a school-specific bot at /schools/lincoln/ that filters everything to that program's approved list.

Yes. Embroidery pricing (per name, per logo, per crest), thread color options, font choices, and rush fees upload into OpenAI Files. The bot quotes verbatim. Lead times (5-7 business days standard, 2-3 business days rush with fee) also live in the knowledge base. The customer gets a real number and a real date in the chat rather than waiting on a quote form.

Yes. Bulk tier breaks (12+, 24+, 48+, 100+) and trade pricing for schools, hospitals, and corporate clients feed the prompt. For larger orders, the bot captures size run, embroidery requirements, ship-to address, and delivery deadline, then routes to your trade desk path. The sales team starts with a real brief rather than 'we need scrubs.'

Yes. Hospital and clinic approved palettes (ceil blue at Metro Hospital, navy at City Health, hunter green at Coastal Pediatrics) live as program fields. The bot answers correctly when a nurse asks 'what color am I supposed to wear.' Approved scrub brands (Cherokee, Grey's Anatomy, FIGS where carried) also feed the prompt by program.

Yes. SleekAI supports multibot, so you can run a Lincoln Elementary bot at /schools/lincoln/ that knows only the Lincoln program, a Metro Hospital bot at /healthcare/metro/ that knows only the Metro program, and a corporate bot at /corporate/ that handles general bulk inquiries. Each bot has its own prompt and knowledge base, scoped to the relevant program.

Your own. SleekAI is bring-your-own-key for OpenAI, Anthropic, Google, or OpenRouter. You stay in control of costs, model choice, and customer data. For schools and healthcare programs, the conversation data (parent contacts, child sizes, hospital staff details) stays on your WordPress install rather than a third-party platform.

Yes. Standard and rush lead times feed the prompt directly. The bot quotes 'standard embroidery adds 5 to 7 business days, rush adds 2 to 3 with a 4 USD per garment rush fee.' Back-to-school season has different lead times than spring, and seasonal adjustments can be updated in the knowledge base rather than the system prompt itself.

Yes. When a corporate or program buyer asks for a quote, the bot guides them through the size run (3 small, 8 medium, 6 large, 2 XL, 1 2XL, total 20), embroidery details (logo placement, thread color, font), and delivery date. The captured brief routes to your trade desk path. Sales follows up with a real quote rather than a back-and-forth email thread to gather requirements.