SleekView for Userlike Live Chat
Userlike is a SaaS messaging product covering live chat and unified channels (WhatsApp, SMS, Facebook). SleekView turns the WordPress-side, captured leads, channel mappings, and webhook payloads, into a sortable, filterable table you can triage without opening the Userlike app.
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WordPress-side Userlike rows, surfaced as a real table
Userlike's WordPress plugin embeds the messenger and forwards conversations into Userlike's central message centre, where the same agents handle WhatsApp, SMS, and Facebook alongside the website chat. Conversations, group routing, and reporting live inside the Userlike app. The WordPress side typically holds plugin options, channel mappings, captured leads from contact forms, and webhook payloads when a listener catches conversation events.
SleekView reads whichever WP-side sources your stack populates and pivots them into one sortable, filterable table. Status, channel, group, source page, captured-at timestamp, and matched WordPress user become real columns. Last-message age and assigned agent join in inline so support sees the queue order at a glance.
The boundary stays honest. Userlike's app remains the source of truth for messages across all channels. SleekView gives the WP-side ledger a list UI so the data the database already holds stops requiring SQL or a CSV export.
Workflow
How SleekView turns Userlike WP-side rows into a table
Identify the source rows
Pick the columns
Filter and sort
Edit inline where safe
Sample columns
A typical Userlike WP-side table view
wp_userlike_leads + wp_userlike_channels + wp_postmeta (webhook records)
| Lead # | Subject | Channel | Group | Source page | Captured |
|---|---|---|---|---|---|
| #8902 | Order tracking, EU customer | Support | /orders | 30m ago | |
| #8901 | Quote request | Web | Sales | /pricing | 2h ago |
| #8900 | Bug report | Support | — | 1d ago | |
| #8899 | Spam SMS | SMS | — | — | 3d ago |
Comparison
Default Userlike WP plugin vs SleekView
Default Userlike WP plugin
- WP-side leads have no list UI inside WordPress
- Channel mapping rows stay invisible to non-developers
- Bulk status changes go one row at a time, if at all
- Webhook payloads sit in postmeta until someone runs SQL
- No saved views per role (marketing, sales, ops)
SleekView
- Reads captured-lead tables, channel mappings, and webhook postmeta directly
- Sort and filter by channel, group, source page, or age
- Inline-edit status and assignment where a bridge supports it
- Save views per role with capability gating
- Same source as the SleekView Userlike kanban and charts
Features
What SleekView gives you for Userlike Live Chat
WP-side ledger as a table
Captured leads, channel mapping rows, and webhook payloads pivot into one sortable table. Triage starts on the row, not in the Userlike message centre.
Channel and group filters
Filter by channel, group, source page, or age in any combination, then save the filter as a named view the whole team can re-open.
Inline edits where supported
Inline status and assignment edits route through whichever API bridge or webhook listener your stack already runs, so changes propagate to Userlike instead of drifting.
Audience
Who uses SleekView for Userlike Live Chat
Marketing teams
Lead source pages, channel mix, and capture timestamps in one filterable list. Cross-channel attribution becomes a saved view, not a CSV export.
Sales teams
Open and in-progress leads sorted by channel and age. Outreach starts from the row, with matched WordPress identity already attached.
Ops teams
Webhook payload rows surface in a queue view so sync drift gets caught the same shift it appears. No SQL, no log spelunking, no exports.
The bigger picture
Why WP-side Userlike data deserves a real table
Userlike's strength is unified messaging across web, WhatsApp, SMS, and Facebook, and teams running it leave message work inside the Userlike app. The friction sits at the seams, in the data WordPress accumulates around the integration. Pre-chat captures, channel mappings, webhook payloads from conversation events.
The default WordPress admin offers no list UI for any of that, so the rows stay invisible until someone runs SQL or builds a custom admin page. SleekView fixes the surface, not the schema. The same rows the WP database already holds become a sortable, filterable table that marketing, sales, and ops can each scope to their own workflow.
Userlike keeps owning the conversation; WordPress finally owns the list of the WP-side ledger that has been sitting in the database all along.
Questions
Common questions about SleekView for Userlike Live Chat
No. SleekView reads what your WordPress database already holds: captured leads, channel mapping rows, synced rows where a sync layer writes them, and webhook records. Without a sync layer, full conversations stay in the Userlike app.
 Plugin configuration in wp_options, plus optional channel mapping data when the WordPress widget feeds into specific Userlike groups. Captured leads depend on which form integration captures them, sometimes a custom table, sometimes postmeta, sometimes a direct pipe to Userlike without a WP record.
 Yes. Select rows, change status inline, and the write goes through whichever API bridge or webhook listener your stack uses to propagate WP changes to Userlike. Without a bridge, the change stays on the WP row and the sync layer handles the round trip.
 Only if your stack has an API bridge or webhook listener that propagates WP changes to Userlike. Without that, edits stay local to the WordPress row, which is still useful for marketing and sales workflows that never need to round-trip into the message centre.
 No. SleekView is admin-side only. It does not enqueue scripts on the public site or intercept page requests. The Userlike widget loads exactly as it always does, with no performance impact.
 Yes. Table, kanban, and charts layouts read from the same source. Switching between them is a layout toggle, not a data migration, so a filter set saved at the source applies wherever you view it.
 Yes. Any saved view exports to CSV directly from the table header, with the columns and filters intact. Useful for handing data to a non-WP stakeholder, monthly reporting, or pulling chat-lead data into a spreadsheet for ad-hoc analysis.
 Yes. Saved views are gated by capability so marketing sees source-page columns, sales sees the group distribution, and reporting roles get a read-only view of the same source. Editing rights remain tied to existing role caps.
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