Yes. The system prompt is configured to require the Boulder Intro before a regular day pass for any climber who indicates it's their first visit. The bot explains the rationale (falling technique, spotting, route grade understanding, and gym etiquette around climber pathways), quotes the intro fee, and books the slot. The rule is enforced even when the visitor pushes for an exception, because most gyms hold this line for insurance and safety reasons and the chatbot should not be the place that breaks it.

Yes. The bot reads your service pages and pricing tables from WordPress and quotes day pass, intro class, rental shoes, chalk, kids' day pass, family rate, the punch card, and each membership tier with the right numbers. Off-peak windows and student discount rules read from the page too. Update a price on the service page and every conversation reflects the new number on the next request, with no retraining required.

Yes. The booking flow chains the adult waiver and the youth waiver into the confirmation email through a webhook. Most gyms require a parent or guardian to sign for climbers under 18, and the bot enforces that rule when collecting intake. Same-day waiver signing is allowed but the bot recommends signing ahead of arrival to skip the front-desk wait. Repeat visitors with a waiver on file get the shorter check-in flow.

Yes. The bot checks coach availability and capacity for a paired booking, holds the slot for both climbers, and quotes the combined price (typically a small youth discount). If the requested time has only adult or only youth capacity left, the bot offers the next slot where both fit, instead of forcing the family to split into two separate visits.

It explains the V-grade system in general terms (V0 entry through V-whatever advanced), how the gym's tape colors map to grades, and how often routes get reset. It refuses to predict whether a specific climber can send a specific problem or to grade-shame anyone, because grade feel is subjective and route-setting variance is real. The setters' blog is the right place for new-set details, and the bot can link to that page when asked.

Yes. SleekAI is multibot, so the booking page, the membership page, and the comp and league page can each have a scoped bot with its own system prompt and intake fields. Comp questions (registration, divisions, qualifying dates, prize structure) are different from intro-class questions, and a dedicated bot per category answers each cleanly without one prompt trying to cover everything.

Yours. SleekAI is BYO API key. Bring an OpenAI, Anthropic, Google, or OpenRouter key and the provider bills you directly with no per-message markup. For a single-location bouldering gym the monthly model spend is usually $10 to $35 depending on traffic and the share of new-climber conversations. GPT-4o-mini handles standard menu quoting cleanly; gyms with a lot of family and youth bookings sometimes step up to Claude Sonnet.

Yes, in your WordPress database. Each conversation stores the messages, model, token count, and page URL. Retention is configurable. Most gyms review logs weekly to spot the repeat questions ("do you do birthday parties", "is there a campus board", "do you have auto-belays for top rope") and update the FAQ or service pages once instead of typing the same answer to every new lead.