Yes. The bot reads your open play schedule from WordPress and quotes the right session for the right skill level. 2.5/3.0 Social, 3.5 Competitive, 4.0+ Advanced, Beginner-Friendly, and any club-specific session (Senior Mornings, Women's Wednesday, Date Night) each show up with the right day, time, drop-in price, and whether balls are included. Update the schedule on the service page and every conversation reflects the new schedule on the next request.

Yes. Self-rated leagues use 2.5/3.0/3.5/4.0+ divisions and the bot books signup based on the visitor's stated level. DUPR-rated leagues require a DUPR account (free at dupr.com), and the bot prompts for the DUPR ID at signup. The bot does not predict DUPR changes for any specific player, because rating math is calculated post-play by DUPR's algorithm, not by a chatbot's guess.

Yes. The bot reads the logged-in user's WordPress role and applies the right member rate when booking court time, drop-in open play, or clinics. Annual members, monthly members, and family members each have their own rate tier and the bot pulls from your membership pricing page. Non-members see the non-member rate with a one-line note that the membership pays back at the visitor's apparent play frequency.

Yes. Each coach's bio carries specialty tags (beginner, dinking, kitchen line, 4.0+ strategy, juniors, women's clinic, drilling group). The bot routes private lesson and clinic requests to whichever coach actually does that work at your facility. Update a bio with a new specialty and the bot picks it up on the next conversation. Solo-coach facilities skip the matching step.

Yes. Most open play sessions include balls in the drop-in price, but some private court rentals charge for balls separately ($3 per can). The bot reads your published court rental and open play pages and quotes the right rule for the right product. The bot refuses to invent a policy, so if a session's ball rule is not on the page, the bot defers to the front desk instead of guessing.

Yes. SleekAI is multibot. The open play page, the clinics page, the league page, and the membership page can each have a scoped bot with its own system prompt and intake fields. League questions (DUPR, partner pairing, division rules, tournament brackets) are different from open play questions, and a dedicated bot per category answers each cleanly.

Yours. SleekAI is BYO API key. Bring an OpenAI, Anthropic, Google, or OpenRouter key and the provider bills you directly with no per-message markup. For a single-location pickleball facility the monthly model spend is usually $10 to $35 depending on traffic and the share of open play scheduling conversations. GPT-4o-mini handles standard quoting well; facilities with heavy league pipelines sometimes step up to Claude Sonnet.

Yes, in your WordPress database. Each conversation stores the messages, model, token count, and page URL. Retention is configurable per bot. Most pickleball facilities review logs weekly to spot the repeat questions ("do you have indoor heat in winter", "can I rent a paddle", "is there a junior summer camp") and update the FAQ or service pages once instead of typing the same answer to every new lead.