No. SleekAI is configured to refuse pediatric medical advice in every form - dosing, symptom interpretation, fever management, medication questions. The system prompt routes urgent concerns to your nurse line, after-hours line, partner ER, or 911. The refusal is tested with thirty edge cases before launch and audited monthly via the conversation log.

Yes, if you tag providers with their age ranges and specialties in custom fields. The bot reads those into the prompt and routes a parent asking about a sixteen-year-old to the providers who handle adolescents. Same logic for newborn lactation visits, complex chronic care, or developmental screening.

Yes. Store your form policies (timing, fee, turnaround, whether a visit is required) as page or custom field content and the chatbot will answer accurately. Most practices see camp form questions spike in April and May, and a bot handling those frees the front desk for clinical calls.

Yes, in your WordPress database with retention you control. Calls to the model use your own OpenAI, Anthropic, or Google API key, so no third party sits in the data path. The morning team can read the overnight log to spot any sick-child concerns the after-hours nurse may want to follow up on.

Yes. SleekAI is multibot - run a different bot per provider, per office location, or per program. Many practices run a separate bot for their lactation clinic with a different tone and prompt while the main pediatric bot stays consistent across the website.

Yes. With 28+ display conditions, you can show the chatbot on contact, booking, and forms pages and hide it on educational content. That keeps the bot from getting drawn into long blog comment threads and keeps it focused on actionable handoffs.

Indirectly. The bot can collect the previous pediatrician's name, fax number, and signed release intent from the parent and email a structured summary to your records team. It does not transmit PHI on its own, and it does not request medical records by chat.

The bot is configured to share your practice's published vaccine policy and refuse to debate the science. If a parent pushes back, it routes them to the new-patient call so a clinician can have the conversation. That keeps the bot from becoming a debate channel and keeps the policy consistent across every visitor.