Your language_pair CPT has a per-word base rate per source-target combination. EN to DE might be $0.16, EN to JA might be $0.22, EN to Yoruba might be $0.28 reflecting translator scarcity. The bot reads the exact pair from the prospect's brief and quotes the right base, with subject matter and turnaround premiums applied as needed.

Yes. Your subject_matter taxonomy defines premiums (legal +20%, medical +25%, technical +15%, marketing creative +5%). The bot reads the prospect's described subject from the conversation and applies the matching premium to the per-word base. The math is shown when the prospect asks so the quote is transparent and defensible.

Certified means the translation includes a signed accuracy statement from a qualified translator (used for USCIS, immigration). Sworn means a court-authorized translator with a registered stamp (required in many European countries). Notarized means a notary witnesses the certification signature, often required for academic credentials.

Your translator CPT carries certifications (ATA, ITI, NAATI, sworn jurisdictions) and subject specialties (legal, medical, technical, marketing) as separate fields. The bot filters on the prospect's specialty need and required certification, then checks remaining weekly capacity before proposing the translator by name in the chat reply.

Yes. When a prospect needs the same source translated into multiple targets, the bot quotes each language pair individually at the right rate, sums the project total, and proposes a multi-language coordinator for QA across the set. Each translator is matched per pair, and turnaround is the longest individual estimate, not the sum.

The bot can't accurately count words from a verbal description, so it asks for the actual word count or offers to count after document upload. Most clients know the count from their CMS or Word file. When the prospect uploads through your secure intake portal, the bot quotes from the real count rather than estimating.

Yes. Once a job is confirmed, the bot routes the prospect to your intake with the language pair, subject matter, translator, and certification tier preselected. If your TMS like memoQ or Trados has an API, SleekAI tool calls can create the project record automatically and assign the matched translator immediately.

GPT-4o-mini and Claude Haiku handle quoting and matching at low cost. For nuanced briefs involving transcreation, literary, or technical jargon discussions, GPT-4o or Claude Sonnet read context more carefully. You can run different models per bot, with the quote bot cheap and the creative consult bot more nuanced and detail-aware.