YITH WooCommerce Role Based Prices stores its per-role price overrides as postmeta on each WooCommerce product, with keys like _ywcrbp_role_price_wholesale_customer and matching settings under the YITH options. The plugin then resolves the right price at runtime based on the logged-in user's WordPress role. SleekAI's data-source wizard reads both the role-specific postmeta and the current user's role, then maps them into named variables for the system message.

That means a logged-in wholesale buyer asking about a product gets the wholesale price quoted in chat, not the catalog retail price. A logged-out visitor gets the public price. A B2B reseller in a separate role gets their own number. Display conditions can scope a B2B-only bot to specific roles and run a public retail bot in parallel for guests, all from the same WordPress install through multibot mode.

For catalogs with thousands of SKUs, push product data into an OpenAI Files vector store of up to one gigabyte per file so the model retrieves only what matches the buyer's question. Every conversation is logged in WordPress with model, tokens, and page URL so the shop manager can audit what tier the bot quoted to which buyer.

B2B and trade buyers do not behave like retail shoppers. They arrive with a unit count and an expectation that the website will quote the right price for their role without forcing them through a contact form. A generic chatbot has no idea what the visitor's WordPress role is, cannot read the YITH role-price postmeta on each product, and ends up either quoting the public price (and undercutting the store on premium accounts) or refusing to talk about price at all.

Both outcomes drive the buyer elsewhere. SleekAI removes the failure mode. The bot quotes the price that actually applies to the logged-in role, references the tier break the buyer is about to hit, and offers to log a formal quote when the order is genuinely large.

The store gets fewer pricing emails and fewer accidental retail-rate refunds, and the buyer gets an experience that matches what a salesperson would tell them on the phone. Operationally, the role-aware bot also unlocks a cleaner storefront. Catalog pages can show a single public price (or hide prices entirely for restricted categories) while the bot supplies the role-correct number on request to logged-in buyers.

That keeps marketing pages clean without forcing the team to maintain three different versions of every product page. Cost stays controlled too. SleekAI is a one-time plugin licence with no per-message markup.

The AI calls run on the merchant's own provider key. YITH Role Based Prices licensing stays separate and the bot does not add markup on the underlying product prices. The chatbot is part of the same WordPress install everyone already opens to manage the catalog.