If your business has a Facebook Page, you already get Messenger DMs. They're a mix of price checks, hour questions, complaint escalations, and occasional buying intent. Most pages handle them through the Meta Business Suite inbox, which means a human reads and replies. For businesses with steady DM volume, that adds up to hours a week of answering the same handful of questions, mostly things that are already on the website.

SleekAI lets the same bot that runs your website chat widget also handle Messenger DMs. The bot reads wp_posts, WooCommerce orders, custom postmeta, and product data live. It answers Messenger conversations from the same data, with the same system instruction, using the same model and API key. Anything it can't resolve hands off to your team in Meta Business Suite inbox or via webhook to Slack/email.

The integration uses the Meta Graph API for Pages and Messenger Platform webhooks. You connect your Page once, grant the required permissions (pages_messaging), and SleekAI receives incoming DMs as webhooks, runs them through the bot, and replies via the Graph API. Within the 24-hour standard messaging window, the bot can reply freely. Outside that window, you use pre-approved Message Tags for utility and post-purchase messages. SleekAI handles the protocol details so you don't have to learn the Graph API.

If you run a Facebook Page, you already field Messenger DMs. The question is whether a human reads every one or whether a bot handles the routine ones. For most Pages, the bulk of inbound DMs are repetitive: hours, location, price, stock, return policy, basic product questions.

The same questions the chat widget on your website handles all day. There's no good reason for two different systems to answer them. SleekAI unifies that.

The same bot runs on both channels. The same WordPress data feeds both. The same conversation history follows the visitor if they hop between site and Messenger.

Cost is the killer for most generic chatbot platforms approaching this problem: they either lock Messenger behind enterprise pricing or wrap it in a marketing automation framework that costs hundreds a month. SleekAI uses the Meta Graph API directly with no per-message uplift. The cost is your OpenAI/Anthropic/Google API spend and your SleekAI license, full stop.

Click-to-Messenger ads are where this really shines. Facebook and Instagram campaigns that send users to your Page DM convert better when the response is instant. With a bot reading WooCommerce inventory, you can confirm in-stock, send a product link with a Messenger-only discount code, and qualify the lead in under a minute.

The human-only baseline on the same ads has 30-minute median response times during business hours and hours-long delays otherwise. Compliance is real too. Meta restricts outbound messages outside the 24-hour standard window.

Get this wrong and your Page gets restricted. SleekAI manages Message Tags and Recurring Notifications correctly so you stay in good standing while still reaching customers when needed.