No. SleekAI's system prompt makes clear Advocate is an intake assistant. The attorney evaluates the case and provides advice during the callback. The bot does give the firm's standard general guidance like never give a recorded statement before talking to an attorney, but always frames it as the firm's general practice rather than advice on the specific matter, which is the standard ethical line for non-attorney intake staff.

Yes. Encode jurisdiction, statute window, liability clarity, injury severity, treatment-in-progress, and damages threshold in the system prompt. Cases below threshold get a polite redirect, often with a referral path to a partner firm. The screen is conversational, not a long form, so the prospect does not bounce. Most PI firms tune the threshold over a few weeks based on which referrals end up signing.

SleekAI logs the conversation immediately and your intake team gets notified through webhook, Slack, or email usually within seconds of the prospect finishing intake. The actual callback speed depends on your team, but the average PI firm running SleekAI returns the call within 15 to 60 minutes during business hours and within 60 to 120 minutes at night, which is usually faster than the competing firm's contact form ever gets read.

Yes. Add your fee structure - pre-suit percentage, post-filing percentage, trial percentage, and any cost-advance policy - as a fees page and SleekAI quotes it correctly. The bot also explains the no-recovery-no-fee structure plainly, which is information most prospects need before they will commit to a signed agreement. Update the page when fees change and every conversation reflects the current structure.

Yes. GPT-4o and Claude both handle Spanish natively, including legal and medical vocabulary. Many PI firms run a single bilingual bot rather than a separate Spanish bot, because prospects often switch between English and Spanish mid-conversation. The intake questions, the recorded-statement guidance, and the fee explanation all work seamlessly in either language without separate configuration.

Conversation logs live in your WordPress database. Most PI firms forward intake summaries to their case management system through a webhook and purge raw logs on a schedule, weekly or monthly. SleekAI does not proxy model calls, so the conversation does not pass through any third-party server beyond OpenAI or Anthropic itself. The structured intake the case manager actually needs is the summary, not the full transcript.

Yes, when you provide the statute table for your jurisdictions. The bot detects accident dates that are within 90 days of the statute window and flags the urgency to the intake team rather than scheduling a routine callback. It does not give a specific statute opinion on the case, since that requires legal analysis, but it does ensure the partner sees the time-pressured matter first.

Yes, but med-mal intake is heavier than auto. Med-mal screens require treatment timeline, provider names, harm severity, and often a request for medical records before any case decision. The bot captures the basics conversationally and routes to a med-mal specialist on the team rather than continuing the auto intake flow. Most firms run a separate med-mal bot on med-mal pages through multibot configuration.