No. SleekAI is configured to refuse any diagnostic assessment. It will not tell an athlete whether they tore their ACL, dislocated their shoulder, sustained a concussion, or fractured a bone. Those determinations require an in-person examination by a licensed sports medicine physician, often combined with imaging. The bot redirects every clinical question to a consultation booking. The boundary holds even when the athlete describes a specific mechanism of injury with classic symptoms; from a chat, those signs can be misleading.

Yes. Concussion intake has different requirements than musculoskeletal intake: time since impact, loss of consciousness, current symptoms (headache, photophobia, nausea, balance issues), prior concussions. The bot branches on the concussion page to capture those details and routes to the concussion specialist on your team. It will not perform symptom checklists as a diagnostic instrument, but it does collect intake context the physician will need.

Yes, based on custom fields you set on each physician profile. Tag throwing-shoulder, female athlete triad, paediatric sports, foot and ankle, concussion, ACL revision, or any specialty you support, and the bot matches conversationally. A baseball pitcher with shoulder pain routes to the throwing-shoulder physician. A gymnast with wrist pain routes to the paediatric-sports specialist. The matching is driven by your data, not by a generic prompt.

Yes, if your booking system exposes same-day urgent-injury slots. The bot can flag them as available when an athlete describes acute injury (severe swelling, can't bear weight, suspected dislocation) while still routing the clinical determination to the physician at the visit. For true emergencies (open fracture, signs of neurovascular compromise, suspected severe head injury) the bot is configured to direct the athlete to the ER or 911 instead of trying to book.

It answers the operational side: what a return-to-play assessment involves, what testing or imaging the visit typically includes, and how the consultation is structured. It will not clear an athlete to return to play, will not give a timeline, and will not override a previous physician's restriction. Return-to-play decisions are clinical and stay with the physician who has examined the athlete and reviewed imaging.

In your WordPress database under your control. Retention is configurable through the plugin and most sports medicine clinics set 30 to 60 days. For US clinics handling PHI, you need a HIPAA-eligible OpenAI configuration, signed BAAs with every vendor in the stack, encryption at rest, and proper access controls on log readers. SleekAI provides the building blocks; the compliance posture is a stack-wide responsibility.

Yes, where the team contract details are appropriate to publish. If your clinic is the team physician for a local high school, college, or pro team, you can publish the affiliation on a team-physician page, and the bot will answer questions about which physicians cover which teams. It will not share individual athlete information or team-internal protocols, which stay confidential to the contract.

Yes, when you have a paediatric sports medicine page and physician tagged as paediatric-specialty. Paediatric intake has different needs: parent or guardian contact, growth plate considerations, school and sport context, and consent rules. The bot branches on the paediatric page to capture those details and routes to the paediatric-sports specialist. It does not make any age-specific clinical recommendations, which remain with the physician at the visit.