SleekView Charts for Crisp
Crisp's conversations and MagicReply automations live in its cloud. WordPress holds plugin config, captured leads, and webhook records. SleekView Charts turns those into a reporting dashboard for marketing and ops.
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Crisp's WP-side data, finally readable
Crisp keeps conversations in its cloud, on purpose, and the WordPress plugin handles the embed plus config. The WP-side dataset is whatever your integrations put there: leads piped through webhooks, segment tags from MagicReply outcomes, contact sync records when the Crisp-to-wp_users feature is enabled. None of that has a reporting view in the Crisp plugin admin.
SleekView Charts uses those WP-side rows as chart sources. A number card counts new leads captured this month. A donut splits leads by segment tag (trial, customer, newsletter, churn). A bar of captured leads by source page tells marketing which pages drive the most chat starts. An area chart of weekly capture volume tracks campaign-driven spikes against baseline.
Sync health gets its own card. Webhook payloads that failed to sync, MagicReply outcomes that didn't write back, contact-sync mismatches; each surfaces as a wedge of a sync-status donut. Ops sees a single screen of WP-side health that the Crisp app's dashboard doesn't reach, because by design the Crisp dashboard reports on Crisp's cloud, not on what arrives at the WordPress door.
Workflow
From WP-side records to a Crisp dashboard
Identify WP data
Pick dimensions
Compose the dashboard
Save and scope
Sample dashboard
Charts you can build from Crisp WP data
Leads captured this month
Count
Segment mix
Count
group by segment_tag
Source-page attribution
Count
group by source_page
Weekly capture trend
Count
group by captured_at
Comparison
Default Crisp reporting vs SleekView Charts
Default Crisp reporting
- Crisp's reporting lives in its own cloud dashboard
- WP-side captured leads have no chart UI
- Sync errors from MagicReply or webhooks surface only in logs
- Segment mix on locally captured rows is invisible
- Trend over time needs CSV export and a spreadsheet
SleekView Charts
- KPI for monthly WP-captured leads
- Donut for segment tag distribution
- Bar chart for source-page attribution
- Sync-status donut as an ops health card
- Honest scope: conversations stay in Crisp's cloud
Features
What SleekView Charts gives you for Crisp
Capture KPI
Live count of captured leads with date filtering. Marketing's first question every week, answered without an export.
Sync health donut
Sync status mix surfaces failed webhook payloads or MagicReply outcomes as a wedge of the donut. Integration drift stops being invisible after the first review.
Segment-mix donut
Captured leads split by segment tag. Sales sees which segment to prioritize, marketing sees which messaging segment is converting.
Audience
Who builds Crisp charts dashboards with SleekView
Marketing
Source-page attribution and weekly capture trend on one screen. The dashboard replaces the export-and-spreadsheet workflow marketing uses today.
Sales
Segment-mix donut as a prioritization tool. The trial wedge gets attention this week; the customer wedge gets upsell sequences next week.
Ops
Sync-status donut as a health monitor. A growing failed slice triggers an investigation before the integration silently drops a quarter of leads.
The bigger picture
Why WP-side Crisp data needs dashboards too
Crisp's separation of concerns is clean: the chat lives in the cloud, the WordPress plugin handles the embed and a thin layer of integration glue. Most teams running Crisp accept that boundary and use the Crisp dashboard for chat analytics. The friction is on the WordPress side, where integration data accumulates without any reporting layer.
MagicReply outcomes write to webhooks. Lead-capture forms post to custom tables. Contact-sync jobs flag mismatches in audit logs.
Each of those streams is small in isolation; together they're the connective tissue between a SaaS chat tool and the WordPress site that surrounds it. Without a dashboard, that connective tissue is invisible to marketing and ops. SleekView Charts puts a dashboard on top.
Capture volume, segment mix, source attribution, sync health; four cards summarize the WP-side stream. The chart reads the same data as the SleekView table, so a number on the dashboard always matches a row count in the queue, and the team's reporting story finally lines up with the actual data WordPress already holds.
Questions
Common questions about SleekView Charts for Crisp
No. Conversations live in the Crisp cloud by design. SleekView Charts reads only WordPress-side data: plugin options, captured leads, webhook records. For conversation analytics, use the Crisp app; for WP-side data use SleekView.
Plugin configuration in wp_options, plus whatever your integrations write. MagicReply hooks, pre-chat survey integrations, contact-sync records, webhook handlers. SleekView surfaces whichever source you point it at.
If your integration writes outcomes to a WordPress webhook or custom table, yes. The outcome field becomes a chart dimension. Without a WP-side write, MagicReply analytics live in the Crisp app exclusively.
No. SleekView Charts is admin-side only. The widget loads from Crisp's CDN as always, with no front-end scripts, no database overhead, and no impact on visitor experience.
Yes. Click any chart slice to open the underlying table view filtered to that selection. Source-page bar drills to filtered record list; segment donut drills to records for that segment. One click.
Each blog has its own integration tables and options. SleekView aggregates per-blog data into a network-wide dashboard for agencies running Crisp across many client sites. Per-client cuts are one filter click away.
Yes. Each chart card exposes its aggregated data for CSV export, useful for stakeholder reports or feeding numbers into other tools. Filters carry through to the export.
If you've enabled contact sync, those records sit in wp_users and wp_usermeta. SleekView can build charts scoped to Crisp-synced contacts, surfacing orphaned syncs or duplicates as their own cards.
Pricing
More than 1000+
happy customers
Explore our flexible licensing options tailored to your needs. Upgrade your license anytime to access more features, or opt for a lifetime license for ongoing value, including lifetime updates and lifetime support. Our hassle-free upgrade process ensures that our platform can grow with you, starting from whichever plan you choose.
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The Bundle (unlimited sites)
Pay once, own it forever
Elevate your WordPress site with our exclusive plugin bundle that includes all of our premium plugins in one package. Enjoy lifetime updates and lifetime support. Save significantly compared to buying plugins individually.
What’s included
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SleekAI
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SleekByte
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SleekMotion
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SleekPixel
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SleekRank
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SleekView
€749
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