SupportCandy is one of the few WordPress helpdesks that does not lean on custom post types. Tickets live in the wpsc_ticket table, replies in wpsc_thread, configurable lists like status and priority each have their own meta tables, and the Productivity Suite and Reports add-ons stack SLA and satisfaction-survey data into linked tables. The plugin's own reports screen draws charts, but they live in their own UI with their own filter set.

SleekView Charts reads the same wpsc_ticket table the triage screen reads. A donut groups by status column joined to wpsc_ticket_status, a horizontal bar groups by assigned_agent joined to wp_users, and a weekly area counts by date_created. The Reports add-on's number panels become four number cards, the satisfaction-survey average becomes a single sum-and-divide on the survey table, and SLA breaches become a count of wpsc_ticket rows where the due-date column is in the past.

The Pro add-ons keep adding tables: Workflows writes an automation log, Webhooks writes a delivery log, the Timer add-on writes per-ticket minute totals. Every new table becomes a chart dimension the moment SupportCandy creates it. One dashboard reads everything the triage table and the Pro add-ons already write, no spreadsheet, no scheduled export, no separate report screen.

SupportCandy's choice to use real custom tables makes it fast and easy to scale, but it also means most generic dashboard tools cannot read its data. A page builder that only reads wp_posts and wp_postmeta sees nothing on a SupportCandy site. The plugin's own Reports add-on covers the basics, but it draws its charts on its own screen with its own filter set, separate from the triage view, and Pro add-ons keep adding tables (Workflows, Timer, Webhooks) that the default reports do not chart.

SleekView Charts reads any registered data source, so wpsc_ticket, wpsc_thread, and every Pro add-on table become a first-class chart dimension. The same indexes SupportCandy maintains for triage power the chart aggregations, the same permission scopes apply, and the same numbers appear on the dashboard as on the queue. Triage and reporting share one source of truth instead of two.