Yes - keep the FAQ page exactly as it is with its FAQ schema markup. SleekAI is an additional layer; it doesn't remove or replace the structured Q&A that crawlers index. You get the rich-result surface and the conversational interface from the same source content, which is the whole point.

SleekAI reads any post meta or custom field, so ACF, Meta Box, JetEngine, or block-based FAQs all work without conversion. The bot consumes the same content your front end already renders. If your FAQs are split across multiple custom post types - one for product, one for billing - the bot reads them all and uses display conditions to scope where it surfaces.

By default the system prompt restricts it to your published content. When a visitor asks about something outside the FAQ, the bot says so honestly and offers to capture the question for follow-up - either as a support ticket, a sales lead, or a logged content gap. Some teams keep a small 'general policies' doc as a backup source for edge questions.

SleekAI logs every conversation with timestamp and message history. The metrics most teams track: total questions answered fully by the bot, questions where the visitor escalated to support, and the most common unanswered queries. The third metric is usually the most valuable - it's a direct list of content to add to your FAQ page next.

Yes - the widget can show preset starter questions to lower the activation barrier. Configure 3-5 high-intent prompts ('how much does it cost', 'discount for non-profits', 'does it integrate with X') and visitors who don't know what to ask still get a useful entry point. Starters are typically the highest-engagement entry path.

Both. Display conditions let you scope it tightly - 'only on /faq/', 'only on pricing pages', 'only for logged-out visitors' - or run it site-wide with the FAQ as one of several knowledge sources. Most teams start scoped to the FAQ page, prove the deflection metric, then expand to product pages once they're confident in the answers.

The bot reads live content on every request, so a Tuesday edit to the refund-policy FAQ shows up in chat replies on Tuesday afternoon. There's no re-indexing job to remember and no risk of the bot quoting last quarter's policy. For high-velocity teams that change copy frequently, this is the strongest argument against fine-tuned vendor bots.

Yes - many teams keep the existing search bar and add the chatbot as a separate, more conversational entry point. The two are complementary: search is faster for visitors who know the right keyword, chat is better for ambiguous or multi-part questions. Logs from both surface different content gaps, so running them together gives a richer picture of what to write next.