Yes. CNM (Certified Nurse Midwife) is a master's-level nurse with national board certification, usually hospital-based. CPM (Certified Professional Midwife) is credentialed by NARM, works in home and birth-center settings. LM (Licensed Midwife) is state-licensed and varies by jurisdiction. The bot reads each midwife's credential and licensing state from a meta field.

VBAC and HBAC protocols vary by midwife and state. The bot reads your acceptance policy (HBAC after one low-transverse cesarean with screening, no HBAC after two cesareans). It quotes the additional fee for risk-screening visits and explains transfer thresholds clearly, without making clinical recommendations beyond your published policy.

Yes. Each service post lists what is included (14 prenatal visits, birth, immediate newborn care, two postpartum visits, 6-week check) and what is separate (labs, ultrasounds, GBS swab, RhoGAM if needed). The bot quotes the global fee at $5,800 home or $7,400 birth-center, plus the typical $800 to $1,500 in separate expenses.

Most midwifery practices are out-of-network. The bot explains that you provide a superbill with CPT 59400 (global obstetric package) or 59410 if newborn care is included, that PPO plans typically reimburse 40 to 70 percent, and that Medicaid covers home birth in 14 states. The bot does not promise specific reimbursement amounts.

Yes. The bot quotes your transfer agreement with the partnering hospital or OB, the typical transfer rate (8 to 12 percent for first-time parents, 4 to 6 percent for experienced), and the continuity arrangement. It also explains scope: the CPM does not continue care after a transfer for surgical reasons, while the CNM may continue if hospital privileges apply.

Yes. Each midwife has a licensing-state meta field. The bot confirms whether a midwife is licensed in the family's state and explains the limited reciprocity between states. CPM licensing is unrecognized in 14 states, and the bot states that fact plainly when relevant, rather than inventing coverage.

Conversation logs strip PHI (names, dates of birth, EDD, parity). For HIPAA-compliant deployments, route the chat to a BAA-covered model endpoint at OpenAI, Anthropic, or Google. The bot avoids surfacing any clinical detail that would constitute a record under HIPAA, and never offers specific risk advice that requires a chart review.

Yes. It hands off to your scheduling tool (typically Practice Better or Charm EHR) with the desired birth setting, parity, gestational age, and primary concern preselected. The free 30-minute consultation lets the midwife and family evaluate fit before commitment. Most practices have a 25 to 30 patient cap per midwife per month.