No. SleekAI is configured to decline acceptance calls on specific photos and documents and consistently defer to the on-site acceptance agent. This matches State Department procedure: the agent reviews the document in person, the agent decides. The bot states the published rules clearly (2x2 inch photo, certified birth certificate with raised seal, etc.) so applicants know what to bring, but it does not preview the agent's decision on the specific item.

Yes. If your page mirrors current processing times (routine, expedited, expedited-at-agency), SleekAI reads them at request time. State Department times change with demand; the bot quotes the current published estimate and links to the official travel.state.gov processing-times page rather than guessing. For applicants near a regional passport agency, the bot can also surface in-person urgent service options when published.

Yes. DS-82 eligibility is procedural (previous adult passport, issued within the last 15 years, in the applicant's current name or with documentation of legal name change). The bot states the criteria from the published page and points applicants to the mail-in instructions. It does not preview whether a specific applicant qualifies for DS-82, because that depends on the actual previous passport, which is for the applicant to verify before mailing.

Minor applications have additional requirements (both parents present or DS-3053 notarized consent, parents' ID, child's evidence of citizenship and relationship to parents) and the bot reads the minor-specific page so the checklist is complete. For parents who are separated, divorced, or one parent unavailable, the bot states the consent-form and exception procedures from State Department rules without offering legal advice on custody questions.

It states the published State Department rules for name-change documentation (marriage certificate, court order) and the gender-marker self-attestation procedure (DS-11 or DS-82 with the X or F/M selected as the applicant identifies, no medical documentation required as of 2022). It does not offer legal advice on which court order satisfies which state; that is for an attorney or the court that issued the order to confirm.

For applicants with travel in the next 14 days, the bot surfaces expedited-at-agency options and routes to the National Passport Information Center (1-877-487-2778) for life-or-death emergencies, lost passport abroad, or imminent travel. The bot does not promise the agency will issue same-day; that's the agency's call. It points the applicant to the right hotline with the right details (proof of travel, expedited fee) to maximize their chance of a fast turnaround.

Conversations log to your WordPress database with model name, token usage, page URL, and history. There is no Sleek-hosted log. Retention is configurable; many facilities align with their parent agency's records-management policy (library, post office, county clerk). For agencies subject to FOIA, treat the log the same way as constituent email and document the retention.

Yes. Multibot scopes each facility's bot to its location page with that facility's hours, appointment slots, walk-in windows, and execution-fee payment method (some accept exact cash only, some prefer check). The bot embedded on each facility page focuses on that facility's specifics, while a regional bot can compare wait times across facilities to recommend the next-available appointment.