AI chatbot for SupportCandy: deflect tickets with answers from your help desk
SleekAI reads SupportCandy's ticket tables, custom fields and categories so the bot resolves repeat questions and only escalates when a human is really needed.
♾️ Lifetime License available
Cut SupportCandy tickets with AI deflection
wpsc_ticket, ticket replies and SupportCandy custom fields. The bot answers from past resolutions — and opens a real ticket when escalation is needed.
Sample conversation
A typical SupportCandy conversation
Comparison
Generic chatbot vs SupportCandy for SupportCandy
Generic chatbot
- Doesn't read the wpsc_ticket table
- Cannot open a SupportCandy ticket
- Ignores ticket custom fields
- No category scoping
- Repeats web answers, not your team's
SleekAI chatbot
- Reads tickets, replies and custom fields
- Cites the past ticket that solved it
- Can open a SupportCandy ticket with context
- Per-category bot scoping
- Logs every chat for audit
Features
What SleekAI gives you for SupportCandy
Ticket-trained
The bot learns from past resolutions, not generic web data.
Open ticket with context
When the bot can't help, it opens a SupportCandy ticket prefilled with the chat.
Category-scoped
Different bots per SupportCandy category via display conditions.
Use cases
Where teams use this for SupportCandy
Tier-1 deflection
Resolve common questions before they reach an agent.
B2B SaaS
Onboard new customers with answers from solved tickets.
Ecommerce support
Refund and shipping questions answered from real ticket history.
Questions
Common questions about SleekAI for SupportCandy
No — past ticket content stays in your install; the bot summarizes the resolution.
Yes — via SupportCandy's REST endpoints, prefilled with the chat conversation.
Yes — SupportCandy custom fields and post meta are part of the prompt context.
Yes — display conditions filter by SupportCandy category.
Yes — an agent-side bot can summarize threads and suggest replies.
Yes — combine with WPML, Polylang or TranslatePress for per-language tickets.
Pricing
More than 1000+
happy customers
Explore our flexible licensing options tailored to your needs. Upgrade your license anytime to access more features, or opt for a lifetime license for ongoing value, including lifetime updates and lifetime support. Our hassle-free upgrade process ensures that our platform can grow with you, starting from whichever plan you choose.
...or get the Bundle Deal
and save €250 🎁
The Bundle (unlimited sites)
Pay once, own it forever
Elevate your WordPress site with our exclusive plugin bundle that includes all of our premium plugins in one package. Enjoy lifetime updates and lifetime support. Save significantly compared to buying plugins individually.
What’s included
-
SleekAI
-
SleekByte
-
SleekMotion
-
SleekPixel
-
SleekRank
-
SleekView
€749
Continue to checkout