Internal helpdesk chatbot for your intranet
SleekAI adds an AI chatbot for Internal Helpdesk Bots to your WordPress site. It answers from the content you choose, such as posts, pages, custom post types, post meta, taxonomies and user data, with your own OpenAI, Anthropic, Google, or OpenRouter key.
The intranet is the slowest help system most staff have
Internal documentation tends to be the last thing anyone updates, and the first thing anyone abandons when the answer isn’t on the first page.
Staff Slack the same five questions every onboarding wave, IT and HR triage the same tickets every week, and the runbook in WordPress goes another quarter without a real audit. The cost isn’t tickets, it’s the minutes per question times the number of people who could have answered themselves.
SleekAI grounds the intranet for staff queries. Policy pages, runbooks, onboarding docs, role-specific guides, and any ACF fields HR or IT maintain flow into the prompt context via the data-source wizard.
Features
Role-aware answers
One install, multiple scoped bots, no separate hosting per team.
Answers from your data
Map post titles, content, post meta, taxonomies or a WP_Query into the instruction, and the bot answers from what your site actually publishes.
Your model, your key
Use OpenAI, Anthropic, Google, OpenRouter or a compatible endpoint with your own API key. The provider bills you directly.
Where teams use SleekAI as an internal helpdesk
HR self-service
Time-off policy, expense rules, benefits enrollment, and the onboarding checklist.
IT first line
Wi-Fi setup, VPN install, password reset, laptop refresh policy.
Onboarding companion
New hires ask the same questions every wave. The onboarding doc finally gets refined instead of just expanded.
How SleekAI runs an internal helpdesk
Ingest intranet content
Map HR pages, IT runbooks, onboarding docs, and ACF policy fields. Exclude sensitive HRIS data from grounding; that data stays in the source system and the bot refers staff to it.
Scope by role
Multibot plus display conditions on user role surface the right bot per department.
Map your data
Choose the posts, fields, taxonomies or users the bot should know and reference them in the instruction.
Set display conditions
Decide which pages, post types, roles or logged-in states show the chatbot.
Why the intranet becomes useful only when it answers
The day a policy ships is the only day anyone is sure it’s current; six months later staff are asking each other in Slack because nobody trusts the page to be up to date. The cost isn’t a missed ticket, it’s the cumulative minutes per question times the number of people who could have answered themselves if the docs were both findable and trustworthy.
Most companies have both problems. Findable is search; trustworthy is whether the page reflects the current tooling and rules. A grounded internal helpdesk bot fixes findable directly by translating staff questions into the right paragraph from the right page. The team is no longer guessing which pages matter; they’re seeing which ones generated chat misses last week.
The downstream effect is on the inbox. Once recurring questions resolve in chat, the tickets that arrive at HR and IT are the ones that genuinely need a human: payroll edge cases, performance conversations, real incidents. Time-per-ticket goes up because the easy ones are gone, but the team is doing meaningful work and the queue gets shorter.
The new-hire experience improves the most. Onboarding doc lookups that used to take three Slack pings and a half-hour wait now resolve in chat, and the team that used to spend a day per new hire fielding the same questions reclaims that capacity. The intranet has finally become the help system it was supposed to be.
Frequently asked questions
Does it work with our SSO setup?
Yes. SleekAI runs inside your WordPress install, which can sit behind any SSO that WordPress supports (SAML, Azure AD, Google Workspace via the standard plugins). Display conditions read the user object, including role, so scope and tone change by who is logged in without a second authentication layer.
Will it answer questions about pay or performance?
Only if you ground it against that data and choose to. Most deployments scope the bot to policy and process: how time-off works, how the expense flow runs, how the laptop policy reads.
Can different departments run different bots?
Yes. Display conditions on user role show the right one to the right employee. From one license you can have an HR bot, an IT bot, and a sales-ops bot, all from the same install with the same data layer.
Which AI providers does it support?
OpenAI, Anthropic, Google and OpenRouter, plus custom OpenAI-compatible endpoints. You bring your own API key and the provider bills you directly.
Where does the chatbot get its answers?
From the WordPress data you map into its instruction: post titles and content, post meta, ACF and Meta Box fields, taxonomies, terms, users and user meta, or a WP_Query. Values resolve on every request.
Can it act on a visitor’s behalf?
No. A chatbot answers questions.
Can I control where the chatbot appears?
Yes. Display conditions cover post type, post, post status, post template, taxonomy, term, user role, logged-in state and WordPress conditional tags such as front page, archive, search and 404.
Are conversations stored?
Only if you turn on logging for that chatbot. SleekAI then stores each visitor message and each completed reply, which you read and delete on the chatbot’s Logs page, and a retention period can delete old logs.
Pricing
Explore our flexible licensing options tailored to your needs. Upgrade your license anytime to access more features, or opt for a lifetime license for ongoing value, including lifetime updates and lifetime support. Our hassle-free upgrade process ensures that our platform can grow with you, starting from whichever plan you choose.
…or get the Bundle Deal
and save €250
The Bundle (unlimited sites)
Pay once, own it forever
Elevate your WordPress site with our exclusive plugin bundle that includes all of our premium plugins in one package. Enjoy lifetime updates and lifetime support. Save significantly compared to buying plugins individually.
What’s included
SleekAI
SleekByte
SleekMotion
SleekPixel
SleekView
SleekRank
SleekTrack