AI chatbot with Microsoft Clarity tracking for free session insight
SleekAI lives inside WordPress and grounds answers in your real content. It tags every Microsoft Clarity session with chat lifecycle events and custom tags, so recordings, heatmaps, and Smart Events show exactly which sessions reached out. Bring your own OpenAI, Anthropic, Google, or OpenRouter key.
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Clarity recordings that highlight the chat sessions
Microsoft Clarity is free, gives you session recordings, heatmaps, and Smart Events, and runs alongside other analytics without conflict. SleekAI plugs into it by calling clarity('event', name) and clarity('set', key, value) for the chat lifecycle. Opens, handoffs, and resolves become Clarity Smart Events that filter recordings, and custom tags like chatbot name and plan tier flow onto the session for slicing in Filters.
For logged-in WordPress visitors, SleekAI calls clarity('identify', userId, ...) so the session is linked to a stable user id without exposing PII. Clarity's User ID filter then groups recordings by the same identity SleekAI used in the chatbot prompt. The chatbot can see the user's role and plan, and so can the session recording, which is exactly the alignment most chat plus session-replay setups never achieve.
Display conditions keep tracking scoped to the bots you choose, and the SleekAI conversation log on the WordPress side holds the raw transcripts. Clarity is free, so the only cost of this integration is the few minutes it takes to enable it in the chatbot settings. After that, every chat-affected session is visible inside Clarity's familiar UI.
Workflow
Wire SleekAI events into Microsoft Clarity
Confirm Clarity is loaded
Enable chat events
Choose tags and identify
Save a Smart Event filter
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What ends up in Clarity from one session
Comparison
Generic chatbot vs SleekAI for Microsoft Clarity tracking
Generic chatbot
- Ignores Microsoft Clarity entirely
- Recordings show a session with no chat context
- Cannot push WP user id, role, or plan as Clarity tags
- No Smart Events for chatbot open, handoff, or resolved
- Forces tool-hopping to correlate chat with session replay
SleekAI chatbot
- Fires Clarity events for open, handoff, and resolved chats
- Sets custom tags for chatbot name, role, and plan
- Identifies logged-in WP users with clarity identify
- Smart Events filter recordings by chat outcome
- Free Clarity setup with WP transcripts kept private
Features
What SleekAI gives you for Microsoft Clarity Tracking
Smart Events on chat
SleekAI emits sleekai_open, sleekai_handoff, and sleekai_resolved as Microsoft Clarity events. Build Smart Events around them and filter the Recordings list to only sessions where chat behaved a particular way.
User identification
On logged-in pages, SleekAI calls clarity identify with the WordPress user id plus optional friendly name, page id, and session id. Clarity's User ID filter then groups recordings across multiple sessions cleanly.
Custom session tags
Set tags like chatbot_name, plan_tier, and user_role through clarity set. These appear in Recordings filters and in heatmap segmentation so you can compare chat-affected sessions against the rest of the site.
Use cases
Where chat-aware Clarity earns its keep
Friction discovery
Filter recordings by sleekai_handoff and watch the screens that pushed users into chat. The patterns that show up across recordings turn into a tight backlog for the next UX sprint.
Onboarding investigations
Tag sessions with plan tier and look at recordings of trial users who hit chat in week one. The friction points that delay activation become visible without leaving Clarity's free dashboard.
Billing and checkout debugging
When a checkout chat escalates, the Clarity recording shows the exact pricing UI moment that confused the customer. Pair that with the transcript in WordPress and the fix is usually obvious.
The bigger picture
Why Clarity tracking finishes the chat loop
Microsoft Clarity is the rare analytics tool that is genuinely free, gives you session recordings and heatmaps, and runs without slowing the page meaningfully. Teams adopt it for the qualitative layer that pure event counters cannot give them: actually watching a visitor get stuck. The chatbot is usually the other side of that same coin.
A user gets stuck, opens chat, and either resolves the question or escalates. Tying the two together is the missing piece. SleekAI does it by emitting Clarity events and custom tags for the chat lifecycle, identifying logged-in users so recordings group cleanly across sessions, and letting Smart Events filter Recordings down to the conversations that need attention.
The transcripts stay in WordPress on the server you operate. Clarity holds the recording, the heatmap, and the filter. The result is the loop most teams build piecemeal in a spreadsheet: a chat that escalates with a known cause, a recording that shows the moment that caused it, and a list of similar sessions ready to compare.
All of it free, all of it native, and all of it without expanding the consent banner or the tracker footprint on the site.
Questions
Common questions about SleekAI for Microsoft Clarity Tracking
Just the Microsoft Clarity tracking script. If Clarity is already on the page, either through your theme or a snippet, SleekAI detects the global clarity function and starts emitting events and tags. No extra WordPress plugin and no Clarity-side configuration beyond the project id you already have.
Three primary ones. clarity('event', name) for sleekai_open, sleekai_handoff, and sleekai_resolved. clarity('set', key, value) for tags like chatbot_name, plan_tier, and user_role. clarity('identify', userId) for logged-in users so the session ties to a stable id without exposing PII.
Open Clarity, go to Smart Events, create a new Smart Event with a single condition on the event name equal to sleekai_handoff, and save it. From that point on, the Smart Event appears as a filter in Recordings and you can save a view to revisit.
No. Clarity respects whatever cookie consent state the page is in. If consent is denied, the clarity global stays in its no-op state and SleekAI's calls become no-ops automatically. If consent is granted, the events and tags flow as part of the existing Clarity session.
No. Only event names and tag values. The actual chat messages stay in the SleekAI conversation log on your WordPress server. Clarity also masks input fields by default, so even if a visitor typed sensitive info elsewhere on the page, the recording is already configured for privacy.
Yes. SleekAI sets a chatbot_name tag on every session that opens a chat. In Clarity Recordings, add a filter on Custom Tags and pick the chatbot name to narrow the list. Multibot setups become navigable without any extra config.
Clarity's User ID filter groups recordings by the id you supply. SleekAI uses the WordPress user id for signed-in visitors, so all sessions from a returning customer carry the same id. You can replay their full history without manual stitching.
Yes. The Clarity API is the same on both. SleekAI's events and tags appear in any Clarity project where the standard tracking script is loaded. If you run multiple projects, the chatbot points at whichever clarity instance is on the page.
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