Yes. SleekAI supports multibot, so a consignor-focused bot lives on /consign/ with your agreement and intake policy in its knowledge base, and a shopper-focused bot lives on /shop/ with the catalog and authentication policy. Each has its own system prompt and tone. A consignor asking about splits never sees shopper marketing copy and vice versa. Display conditions handle the routing.

Yes, if you upload it to OpenAI Files. Splits, term length (60 days, 90 days, evergreen), extension rules, unsold item pickup process, donation partner, and payout schedule all come from your real document. The bot quotes verbatim rather than drafting new terms. This matters because consignment terms are legal commitments and the agreement is what governs.

Yes. If a consignor signals they have a high-value piece (Hermes Birkin, vintage Rolex, designer collection), the bot captures the brand, item description, and contact details for the buyer or authentication lead. Big intake gets prioritized; routine drop-offs go through the standard appointment flow. The buyer's morning starts with a list of named high-value inquiries.

Authentication status is a structured field on each item: in-house verified, third-party authenticated (Entrupy, Real Authentication), brand-card included, serial number verified. The bot reads it and answers honestly. A shopper hearing 'in-house authenticated with written report, third-party Entrupy verified, original Hermes receipt included' has more confidence than one hearing a generic 'we authenticate everything.'

Yes. Consignment is one-of-one, and SleekAI reads stock count live. Sold pieces filter out before the prompt builds, so the bot does not recommend items that left the floor an hour ago. For pieces on hold, the bot can flag 'this is currently held for another customer, would you like to be next in line if it releases.'

Your own. SleekAI is bring-your-own-key for OpenAI, Anthropic, Google, or OpenRouter. You stay in control of costs and customer data. Consignment conversations include consignor contact details, item descriptions, and price expectations - data you want on your account, not a third-party platform's.

Yes. The most common consignor question is 'what happens if it doesn't sell.' The bot quotes your real policy: pickup window after the term, donation partner if applicable, clearance markdown rules, renegotiated split for clearance. Consignor anxiety drops when the answer is specific and immediate, and your staff time goes back to authentication and merchandising.

Yes. Every conversation logs to WordPress with model name, token usage, and page URL. Common consignor questions surface so you can improve the intake page. High-value consignor inquiries get flagged for personal follow-up. Shopper question patterns (which designers come up most, which authentication concerns recur) inform what your photography and listing copy should emphasize.