Yes. Most vinyl shops use a custom post type because WooCommerce defaults do not include label, catalogue number, pressing year, country, or condition as first-class fields. The data-source wizard maps those custom fields and SleekAI reads them on every reply. Shops using ACF or Pods for the field layer work without any extra setup; the bot pulls whatever is exposed to the WordPress side.

Yes. The Goldmine grading scale (M, NM, VG+, VG, G+, G) is standard and the system prompt teaches the bot which condition each grade implies. A collector asking 'what is your VG+ Blue Train priced at' gets a real answer from inventory. The bot is honest about grading caveats too: 'VG+ for vinyl, VG for sleeve' is the standard split-grade notation and the bot returns it that way rather than averaging the two.

WooCommerce shipping zones are first-class data and SleekAI reads them. A buyer in Tokyo asking about a 5-record order gets the actual rate from the Japan zone plus the realistic transit time from your policy. International mail-order shops live on getting this right because a 60 EUR record with a surprise 35 EUR shipping bill is the cart abandonment that defines the category. Honest upfront quotes via the bot reduce that significantly.

Yes, if those are stored as meta fields. A collector asking for 'Blue Note BLP 1577 mono' gets the catalogue number lookup directly. Matrix-number search works the same way if you index the runout etch. For shops not yet indexing matrix, the recommendation is to add it as a field on the higher-value pressings first; the bot reads whatever fields exist and gracefully says 'we do not have matrix data on this copy' when a field is empty.

When a collector asks for a record that is not in stock, the bot offers to add it to their wants list. The wants entry is a CPT in WordPress tied to the customer. Staff sees the open wants when fresh stock comes in, and the bot can also notify the customer if a matching copy gets listed. This is the workflow that converts a one-time mail-order buyer into a regular, which is the only sustainable model for an independent vinyl shop.

Record Store Day, in-store performances, and listening parties usually live in The Events Calendar or a similar plugin. SleekAI reads them and quotes the lineup, ticketed or free status, and any RSVP requirements. For RSD specifically, the bot can capture interest in specific titles before the day so the shop knows expected demand for the limited drops, which makes the line management on the day less chaotic.

If your inventory tags each copy with a 'pressing type' attribute (Original, Reissue, MoFi, Analogue Productions, etc.) the bot quotes it. A collector asking for the OG mono vs the MoFi reissue gets both surfaced with the price and condition for each. For shops where the pressing field is incomplete, the bot acknowledges the gap rather than inventing a year or matrix. Honesty about the data state matters because collectors are quick to notice an invented detail.

All logs stay in the WordPress database with model name, token usage, and the page URL the chat happened on. Wants-list entries are first-class CPT records the staff can sort by date or by frequency. For shops doing email follow-up when fresh stock arrives, the wants log is the input list and the chat history gives the customer context that makes the email read like a human note rather than a marketing blast.