Deflect repetitive support tickets
SleekAI adds an AI chatbot for FAQ Deflection to your WordPress site. It answers from the content you choose, such as posts, pages, custom post types, post meta, taxonomies and user data, with your own OpenAI, Anthropic, Google, or OpenRouter key.
Your support team types the same answer 50 times a week
Support teams type the same answers all week. Each one is fast in isolation but the cumulative cost is the queue length on the days when something genuinely hard is on fire. SleekAI catches the repeats before they hit the inbox by grounding replies in the same help docs your team already maintains.
The win that matters isn’t the deflection rate alone. It’s that the questions piling up in the logs become a backlog of doc improvements you couldn’t see before. The same fifty queries a month, when written down, are usually three missing pages and one badly titled article away from being self-serve.
Features
Answers from your data
Map post titles, content, post meta, taxonomies or a WP_Query into the instruction, and the bot answers from what your site actually publishes.
Your model, your key
Use OpenAI, Anthropic, Google, OpenRouter or a compatible endpoint with your own API key. The provider bills you directly.
Shown where it fits
Display conditions scope each chatbot by post type, taxonomy term, post template, user role or logged-in state.
Where FAQ deflection pays off
SaaS support
Catch the recurring how-do-I and where-do-I-find tickets so agents can focus on the bug reports and account-specific issues that actually need a human.
E-commerce
Answer shipping windows, returns policy, and sizing without holding up the queue, with the bot scoped to the cart and checkout templates only.
Membership sites
Solve login, billing, and content-access questions on the spot, scoped by member tier so the bot doesn’t quote a Founders policy at a trial member.
From recurring tickets to a self-serve queue
Map your data
Choose the posts, fields, taxonomies or users the bot should know and reference them in the instruction.
Set display conditions
Decide which pages, post types, roles or logged-in states show the chatbot.
Pick a model
Store your OpenAI, Anthropic, Google or OpenRouter key once in the shared AI settings, or add a compatible endpoint, and choose the chatbot’s model.
Review and refine
Turn on logs, read what visitors ask and tighten the instruction or the page behind it.
Why FAQ deflection is the wrong frame to optimise on
Teams that chase a deflection percentage tend to over-promise. They tune the bot to answer everything, the bot starts inventing refund windows it doesn’t know, and the savings on tier-one tickets get spent twice over on cleanup and brand damage. The right metric is “hard tickets resolved per support hour”, not “percentage of chats the bot answered”.
Frequently asked questions
How fast can I deploy it?
Most teams ship a working FAQ bot in an afternoon by pointing it at the existing help docs. The infrastructure is the easy part.
What about regulated answers like medical or financial advice?
Don’t let the bot answer them.
Which AI providers does it support?
OpenAI, Anthropic, Google and OpenRouter, plus custom OpenAI-compatible endpoints. You bring your own API key and the provider bills you directly.
Where does the chatbot get its answers?
From the WordPress data you map into its instruction: post titles and content, post meta, ACF and Meta Box fields, taxonomies, terms, users and user meta, or a WP_Query. Values resolve on every request.
Can it act on a visitor’s behalf?
No. A chatbot answers questions.
Can I control where the chatbot appears?
Yes. Display conditions cover post type, post, post status, post template, taxonomy, term, user role, logged-in state and WordPress conditional tags such as front page, archive, search and 404.
Are conversations stored?
Only if you turn on logging for that chatbot. SleekAI then stores each visitor message and each completed reply, which you read and delete on the chatbot’s Logs page, and a retention period can delete old logs.
Can I run more than one chatbot?
Yes. Each chatbot has its own instruction, data, display conditions and styling, so different sections of a site can get different bots.
Pricing
Explore our flexible licensing options tailored to your needs. Upgrade your license anytime to access more features, or opt for a lifetime license for ongoing value, including lifetime updates and lifetime support. Our hassle-free upgrade process ensures that our platform can grow with you, starting from whichever plan you choose.
…or get the Bundle Deal
and save €250
The Bundle (unlimited sites)
Pay once, own it forever
Elevate your WordPress site with our exclusive plugin bundle that includes all of our premium plugins in one package. Enjoy lifetime updates and lifetime support. Save significantly compared to buying plugins individually.
What’s included
SleekAI
SleekByte
SleekMotion
SleekPixel
SleekView
SleekRank
SleekTrack