Userback is best known for the in-page feedback widget that lets visitors annotate screenshots, rate experiences, and report bugs. The WordPress plugin pulls those submissions back from userback.io and stores them locally as the userback_feedback custom post type. Each item carries postmeta for userback_rating, userback_url (the page reported on), userback_browser, userback_priority, and the reporter email. The plugin shows them as a list and a single-item view, but no chart layer.

SleekView Charts reads that CPT and turns it into chart cards. A donut groups feedback by rating across the 1-5 stars to show whether the site lands or frustrates. A horizontal bar ranks pages by feedback count from the userback_url postmeta so product managers see which screens drive the most complaints. A weekly area of feedback by post_date tracks volume against release cycles, and a number KPI surfaces the count of unresolved items in the queue.

The dashboard layers in browser and priority breakdowns too. A pie of userback_browser across Chrome, Safari, Firefox, and Edge tells QA which environment dominates the bug list, and a bar of userback_priority counts critical versus low items per assignee. Save the layout as a SleekView, scope it to product or QA roles, and any new postmeta key Userback adds on the next sync becomes a chart dimension on reopen.

Userback's strength is the annotated screenshot, the in-page rating, and the structured submission that captures browser and URL automatically. Each item is rich, but a list of rich items still hides patterns. Is satisfaction sliding? Which page generates the most complaints this month? Is one browser dominating the bug list? Are critical items piling up faster than they get closed? Those are aggregate questions, and aggregate questions need a chart layer.

SleekView Charts gives Userback that layer using the same dataset the feedback list already runs on. The userback_feedback CPT and its postmeta become first-class chart sources. Satisfaction becomes a donut, page pain becomes a bar, weekly volume becomes an area, and unresolved count becomes a KPI.

Triage and reporting share one source of truth, so any number on the dashboard always agrees with a count on the feedback queue.