The Gravity Forms Survey add-on extends standard forms with survey-style fields like Likert scales, rating scales, and ranking questions. Responses land in the standard wp_gf_entry and wp_gf_entry_meta tables alongside any other entry meta. The default Gravity entries grid shows the entry as a row but loses every signal about which responses contained low NPS scores, which contained free-text feedback worth following up, and which require manual action.

SleekView reads wp_gf_entry directly, joins to wp_gf_entry_meta, and surfaces every survey field as a possible grouping axis. The natural one is the entry status combined with a custom Review stage meta field, but you can also group by NPS bucket (Promoter, Passive, Detractor), by rating range, or by which open-ended question received text content. Cards show submitter name, the key score field, and a snippet of any open-ended response.

Dragging a card writes the new value through GFAPI::update_entry and fires gform_post_update_entry, firing every notification, Zapier feed, and add-on hook listening to entry status changes. Spam survey submissions and incomplete responses are filtered out of active boards by default but can be exposed on a hygiene audit board so the survey team can see response quality and adjust the survey design accordingly.

The Gravity Forms Survey add-on is excellent at running surveys, but its admin treats every response as a row in the standard Gravity entries grid. That works for a one-off survey wave. It stops working the moment surveys are running continuously and customer success needs to triage detractors, capture testimonials from promoters, and convert open-ended feedback into product board items.

A kanban board fixes the part the add-on was never designed to fix: review lifecycle visibility. Each column shows how many responses are in each stage of review per NPS bucket, so customer success can prioritize outreach to detractors before churn happens and capture testimonials from promoters while the experience is fresh. Status changes happen with a drag instead of three clicks per entry, which compounds quickly once you are processing hundreds of responses a week.

Because every column maps back to real entry meta, the board is not a parallel system that drifts. Everything you see is exactly what Zapier feeds, notifications, and reporting tools already see through the standard Gravity entry hooks. The end result is a Gravity admin that finally matches how customer success teams actually work.