Onboarding coach chatbot for new users
SleekAI reads your getting-started docs, current user stage, and progress meta from WordPress, then recommends the next concrete step instead of a generic welcome guide. Plug in OpenAI, Anthropic, Google, or OpenRouter with your own key.
Most new users churn in week two
Activation is the single biggest lever in retention, and most products waste it. A new user signs up, lands on an empty dashboard, gets a drip email a day late, and never finds the first concrete win the product is supposed to deliver.
By week two the user has logged in twice and decided the tool isn’t worth the friction. A welcome video and a static checklist don’t fix it because they treat every new user identically, ignoring the specific reason this user signed up.
SleekAI sits inside the logged-in onboarding flow and reads the user’s stage, their stated use case, and the WordPress user meta that records progress per step. The bot recommends the next concrete action, references the actual doc page that explains it, and skips the steps the user has already completed.
The questions that recur across users are the onboarding step that confuses everyone, the prerequisite nobody mentions, or the feature whose name nobody can spell. Each is a concrete fix to the flow that lifts activation on the next cohort, without anyone having to schedule a redesign or rerun a usability test.
Features
Stage-aware coaching
The current onboarding stage flows into the prompt. The bot names the next step in plain language, references the exact doc, and skips ahead if the user has already finished it. No generic welcome carousel.
Answers from your data
Map post titles, content, post meta, taxonomies or a WP_Query into the instruction, and the bot answers from what your site actually publishes.
Your model, your key
Use OpenAI, Anthropic, Google, OpenRouter or a compatible endpoint with your own API key. The provider bills you directly.
Where teams use SleekAI as an onboarding coach
SaaS activation flows
First-run wizards where the user has to connect data, invite a teammate, or complete a setup step. The bot resolves the friction points in plain language and skips ahead when the user has already done the work.
Course and learning platforms
New students orienting on a curriculum. No generic welcome video that gets skipped on autoplay.
Internal staff onboarding
New hires landing on the intranet.
How SleekAI runs an onboarding coach
Map your data
Choose the posts, fields, taxonomies or users the bot should know and reference them in the instruction.
Ground in the getting-started docs
Point SleekAI at the onboarding CPT, prerequisite pages, and any FAQs that come up during activation. The bot grounds replies in the exact step doc and links the user to the right page.
Set display conditions
Decide which pages, post types, roles or logged-in states show the chatbot.
Mine the drop-offs
The questions that recur at one step reveal the prerequisite nobody mentions or the friction that costs activation. Each fix lifts the next cohort.
Why stage-aware onboarding changes activation rates
Activation is the single biggest lever in retention, and most products waste it on generic welcome content. A new user lands on an empty dashboard, gets a drip email a day late, and never reaches the first concrete win the product is supposed to deliver.
A welcome video and a static checklist don’t fix it because they treat every user identically, ignoring the specific reason this user signed up. A stage-aware coach sidesteps the problem by reading the user’s actual progress, the stated use case, and the prerequisite the next step depends on, then recommending the right action in plain language with a deep link to the doc that explains it.
First, activation lifts on the cohort that talks to the bot, because the friction points get resolved at the moment they appear instead of a day later via support email. The questions that recur at one stage reveal the prerequisite nobody mentions, the feature whose name nobody finds, or the doc that needs a rewrite.
Each fix compounds without any further tuning to the bot itself. The longer-term win is that the team stops guessing where users actually drop off. Most companies run a usability test once a year and infer everything else from analytics aggregates.
Frequently asked questions
How does the bot know which step the user is on?
The current stage flows into the prompt context automatically, and the system prompt tells the bot to read that field before recommending the next action. You can also include the user’s stated goal from signup so the recommendation matches the use case.
Can it skip steps a user has already completed?
Yes. The prompt instructs the bot to consult the progress field and only recommend the next uncompleted step, plus any prerequisite. Users who land in the middle of the flow don’t get retold to do step 1 again, which is the single most common complaint about generic onboarding widgets.
Can different user types follow different onboarding paths?
Yes. Multibot lets you run a tuned bot per use case or role. A marketer-tuned bot walks through content workflow first; a data-tuned bot walks through source connection first.
How do we measure activation lift?
A simple cohort comparison usually surfaces the lift within the first month.
Which AI providers does it support?
OpenAI, Anthropic, Google and OpenRouter, plus custom OpenAI-compatible endpoints. You bring your own API key and the provider bills you directly.
Where does the chatbot get its answers?
From the WordPress data you map into its instruction: post titles and content, post meta, ACF and Meta Box fields, taxonomies, terms, users and user meta, or a WP_Query. Values resolve on every request.
Can it act on a visitor’s behalf?
No. A chatbot answers questions.
Can I control where the chatbot appears?
Yes. Display conditions cover post type, post, post status, post template, taxonomy, term, user role, logged-in state and WordPress conditional tags such as front page, archive, search and 404.
Pricing
Explore our flexible licensing options tailored to your needs. Upgrade your license anytime to access more features, or opt for a lifetime license for ongoing value, including lifetime updates and lifetime support. Our hassle-free upgrade process ensures that our platform can grow with you, starting from whichever plan you choose.
…or get the Bundle Deal
and save €250
The Bundle (unlimited sites)
Pay once, own it forever
Elevate your WordPress site with our exclusive plugin bundle that includes all of our premium plugins in one package. Enjoy lifetime updates and lifetime support. Save significantly compared to buying plugins individually.
What’s included
SleekAI
SleekByte
SleekMotion
SleekPixel
SleekView
SleekRank
SleekTrack