Yes. Nib finish (uncoated steel, gold-plated, chrome) and ink fiber (sumi, walnut, iron-gall, India) live in product meta. The bot avoids iron-gall recommendations for beginners using uncoated steel nibs without proper cleaning routine, suggests sumi or walnut for daily practice, and reserves iron-gall picks for letterers who already maintain their nibs. Prevents the most common starter-kit failure: a rusted nib after the first week.

Yes. Right-handed letterers chasing Copperplate slant get oblique; left-handed letterers usually do better with straight holders. The bot also matches flange size and material (plastic, wood, mother-of-pearl) to budget. A beginner asking for a starter holder gets Tachikawa straight or Speedball oblique under 10 EUR; an intermediate asking for upgrade picks gets handmade wood holders from your stock with hand-fitted flanges.

Yes. Multibot plus display conditions runs each script type as its own bot. The pointed-pen bot on /pointed-pen/ stays in Copperplate-Spencerian-modern-script territory. The broad-edge bot on /broad-edge/ focuses on italic, roundhand, and Gothic. The brush bot on /brush/ covers Tombow, Pentel, and pointed brush picks. Each only sees products and pages relevant to its script.

Add workshop pages to the knowledge base and the bot answers prerequisites, what-to-bring, included-kit details, and skill-level questions. A letterer asking whether Saturday's beginner pointed-pen is a fit gets the actual class description and starter-kit inclusion. Signup routes to your booking flow, and the conversation log surfaces which scripts are getting asked about for next-quarter scheduling.

Yes. GSM, sizing (sized paper resists ink bleed better), and surface finish live in product meta. A letterer asking which practice pad handles walnut ink without feathering gets Rhodia 80 GSM dot grid or Strathmore 400 series rather than a generic recommendation. For finished work on darker paper, the bot pulls white ink (Bleed Proof, Dr. Ph Martin's) picks. Compatibility notes prevent the most expensive practice mistake: working on wrong paper.

Yours. SleekAI is bring-your-own-key for OpenAI, Anthropic, Google, or OpenRouter. Most starter-kit and script-pick questions answer fine on GPT-4o-mini or Claude Haiku, which keeps cost predictable. Reserve a larger model for harder cases like helping a left-handed letterer adapt traditional Copperplate technique. Usage stays in your provider dashboard, so spending is transparent.

If you offer envelope addressing as a service, add your services page to the knowledge base. The bot quotes per-envelope rates, ink color options, turnaround, and minimum quantities from your published page. Bridal clients asking for 200 envelopes get an accurate quote range and the path to your intake form rather than vague answers. Service revenue tends to lift once the bot starts surfacing the option in chat.

Yes. Conversation logs surface re-stock signals and class demand. Repeated requests for a nib you do not carry are a buying signal. Repeated questions about a script you do not currently teach are a curriculum signal. The log doubles as a quarterly artifact alongside POS data and informs the next workshop series before the rep call. Beginner-to-regular conversion gets faster when the schedule actually matches what new letterers ask about.