No. SleekAI is configured with strict guardrails to decline anything that looks like a specific legal opinion, statute interpretation, or case-strategy recommendation, and to consistently refer the visitor to a qualified attorney. The system prompt enumerates declined categories - statutes of limitations, case strength assessments, dosage of legal options - explicitly. Audit-test quarterly with realistic edge-case prompts to confirm the refusal behaviour holds across phrasing variations.

The bot collects basic info - parties, opposing parties, related entities - and flags it for your conflicts team to review before any consultation is confirmed. The bot itself does not make conflict decisions; that's a professional-responsibility judgment for humans. The intake template captures enough information for a meaningful conflicts check without committing the firm to representation, which matches how most modern intake operations work.

Conversations live in your WordPress database under your control. Make clients aware in the widget header or initial message that the chat is not yet a privileged attorney-client communication - that begins after formal engagement. This is the same posture as most firms' first contact via email or web form, with the same documentation discipline. Privacy-policy language should clarify the pre-engagement status of these conversations.

Yes - multibot lets immigration, family, corporate, and employment teams each have a focused assistant with their practice-area content, tone, and intake fields. An immigration bot can ask about visa type and country; a corporate bot can ask about deal size and industry. The right scoping per practice keeps both the routing accuracy and the intake quality higher than a single firm-wide bot.

Yes - clients writing in Spanish, German, Mandarin, Arabic, or any common language get replies in their language. Useful for immigration practices especially, where the client's first language often isn't the firm's working language. Operational answers translate cleanly; legal-advice refusal language remains as configured to ensure the guardrails hold across translation. The booked consultation can be flagged with the client's preferred language for the attorney.

Using your own OpenAI API key with the standard API terms means data is not used for model training by default. Conversation logs are stored in your WordPress database; set retention to suit your firm's policy and your jurisdiction's records-retention rules. For US firms with state-bar requirements, document the bot in your privacy notice and align retention with your engagement-letter terms. The plugin gives you the building blocks; the policy posture is yours.

Configure the bot to recognise the signals - claims against another lawyer, fee disputes, bar-complaint language - and route those carefully. Most firms route them to a senior partner directly rather than through routine intake. The bot should not turn the prospect away brusquely; it should gather enough context for the senior to make the call about whether to consult. Tone matters in this segment more than in routine inquiries.

Configure the bot to recognise time-sensitive emergency language and prioritise same-day or next-day consultation slots, plus surface relevant emergency-services or pro-bono partners if the firm doesn't have capacity. Speed matters in these cases more than the standard intake flow. The bot should not slow down a visitor with an urgent deadline by walking them through a routine intake - the system prompt should escalate the routing posture explicitly.