SleekView Kanban for Tickera
Tickera stores ticket orders as tc_orders posts with statuses like order-paid, order-pending, order-cancelled, and order-refunded, plus ticket instances with a used flag. SleekView Kanban reads both and groups them on a draggable board.
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Read Tickera orders and ticket instances as a board
Tickera writes every order and every ticket instance as a row. Orders live as tc_orders posts with statuses like order-paid, order-pending, order-cancelled, and order-refunded, plus a buyer name, email, and total. Ticket instances live in tc_tickets_instances with a serial number, an event link, and a used flag plus a check-in timestamp. The default Orders and Tickets screens show those rows as lists with status as a column label.
SleekView Kanban reads the same posts and rows and groups them on a board. The Orders board has Pending, Paid, Cancelled, and Refunded as columns with a count at the top of each, and a card per order carrying buyer name, event title, ticket count, and total. The Tickets board has Issued and Used as columns with a card per ticket instance carrying serial, event, ticket type, and the check-in time. Both boards write back to the same Tickera rows.
Dragging writes to the source. Moving an order from Pending to Paid flips post_status to order-paid and triggers the configured Tickera email, moving an order to Refunded reverses the linked WooCommerce order when Tickera Bridge for Woo is active, and moving a ticket instance to Used writes the used flag and the check-in timestamp. Custom Tickera statuses registered by third party gateways appear as their own columns without code changes.
Workflow
From tc_orders and tickets to a draggable board
Connect SleekView to Tickera
Pick the status column to group by
Choose what shows on each card
Enable drag to update status
Sample board
Sample Tickera orders board
Comparison
Default Tickera admin vs SleekView Kanban
Default Tickera admin
- Orders screen lists tc_orders as a table with status as a column label not a board grouping
- Tickets screen lists tc_tickets_instances on a different screen with its own filters
- No way to drag an order from Pending to Paid without opening the order screen first
- Cancelled and Refunded orders mix in the same list without a clear visual split
- Custom statuses from third party Tickera gateways are not surfaced as a grouping
SleekView Kanban
-
Groups
tc_ordersposts on one board by post_status with Pending and Refunded visible side by side -
Groups
tc_tickets_instanceson a parallel board by the used flag -
Drag to Paid flips post_status to
order-paidthrough the Tickera hook - Drag to Refunded reverses the linked Woo order when Bridge for Woo is installed
- Cards carry buyer, event, ticket count, and total on orders, and serial on tickets
Features
What SleekView Kanban gives you for Tickera
Order cards on the board
One card per tc_orders post with buyer name and email, event title, ticket count, and order total, ready for finance to read while reconciling orders against gateway reports.
Ticket instances on a parallel board
tc_tickets_instances group into Issued and Used columns with serial, event, and ticket type on each card. Drag a card to Used and the plugin reports read the same check-in flag.
Drag updates the source row
Each drag writes back to post_status on tc_orders or the used flag on tc_tickets_instances, with the configured email and the linked Woo order behaving as the plugin would on a row-level edit.
Audience
Who runs Tickera orders and tickets on a board
Finance teams
Work the Pending column at the end of the day to drop abandoned orders to Cancelled, then clear the Refunded queue against the linked Woo orders in the same pass.
Event organisers
Watch Paid rise toward sold capacity per event with a count at the top of each column, and follow Refunded to know how many seats came back into supply through the week.
On-site door staff
Open the Tickets board on a scanner-ready tablet, scan the serial number, drag the ticket instance to Used. The Tickera tickets screen reads the same flag on the next refresh.
The bigger picture
Tickera is two related lists, give them two boards
Tickera tracks orders and ticket instances as two related but distinct workflows. An order moves from order-pending to order-paid when the gateway captures, and to order-refunded or order-cancelled when something goes wrong. Each paid order issues one or more ticket instances, and each instance flips from issued to used the first time it is scanned at the door.
The default admin is two separate screens that read these two workflows as lists with status as a column label, so a busy weekend means switching between Orders for finance work and Tickets for door work, with the Orders list sorted by date and the Tickets list filtered per event. SleekView Kanban gives each workflow a purpose-built board. The Orders board has Pending, Paid, Cancelled, and Refunded with a count at the top and buyer plus total on the cards.
The Tickets board has Issued and Used with a serial on each card. Dragging writes back to the same posts the plugin reads, so the Orders screen, the Tickets screen, the linked Woo orders, and the gateway reports all stay in sync without manual reconciliation between views.
Questions
Common questions about SleekView Kanban for Tickera
Yes. SleekView reads tc_orders regardless of payment source. With Bridge for Woo installed the order links to a WooCommerce order, so dragging a card to Refunded reverses the linked Woo order through the standard refund hook in addition to flipping post_status on tc_orders.
 Yes. Dropping a card on Paid sets post_status to order-paid through the WordPress post update API, so the Tickera Orders screen reads the new value, the configured email fires, and the ticket instance generation hook behaves exactly as it would from the order screen.
 Yes. The Tickets board reads tc_tickets_instances and writes the used flag and the check-in timestamp on drop. The Tickera ticket scanner reads the same flag, so the door totals match across views even when the door team is on a tablet and the scanner is on a different device.
 Yes. SleekView reads distinct values from post_status at render time, so any custom status registered by a third party gateway like Stripe Connect or a regional payment plugin appears as its own column next to the built-in ones.
 Yes. Saved kanban views support filters per event ID, ticket type, or gateway. A festival weekend can run separate boards per stage or per day, with the count at the top of each column reflecting the filter so the screen stays honest about per-event scope.
 Yes. SleekView honours the same capability checks the Tickera admin uses, so a user without permission to refund cannot drag a card to Refunded. The card does not accept the drop and the audit log records the rejected attempt for the audit trail.
 Yes. Both boards read from the same Tickera rows, so refunding an order on the Orders board invalidates the linked ticket instances and the Tickets board reads the new state on the next refresh. There is no parallel cache to fall out of sync.
 Yes. Every drag writes a row to the SleekView activity log with the order or ticket ID, the previous status, the new status, the user, and the time. Filtering by event and by date gives a clean record of paid orders and used tickets for the period, which makes postmortem reconciliation a single search.
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