Yes. If your affiliation is on the website, the bot reads it as a named field and answers questions about it directly. AMI (Association Montessori Internationale) and AMS (American Montessori Society) have different teacher-training pathways, different program-recognition requirements, and slightly different terminology in some materials. Parents who've researched the method often ask about affiliation in the first message, and a bot that can answer accurately signals that the school takes the question seriously.

Observations, if that's what your school runs. Most authentic Montessori schools use a 30-45 minute silent observation format rather than a walking tour, and the bot sets that expectation in the confirmation: parent only, silent at the back of the classroom, observation discussion afterwards. If your school also runs a separate Saturday open house, the bot offers both formats with the right note for each.

Yes. The bot reads your method or about page, which usually describes the three-hour uninterrupted work cycle, the role of the prepared environment, the concept of normalization, and the guide's role as an observer. Most parents new to Montessori have read at least one introductory book by the time they reach the website, and they ask about specific concepts. The bot answers using the same vocabulary the school uses on its own pages.

Yes. Toddler (18 months-3), Children's House (3-6), Lower Elementary (6-9), Upper Elementary (9-12), and Adolescent (12-15) are standard, but each school configures the offering slightly differently. The bot reads your level structure as a custom field and maps a child's age to the right group, with a small flex zone for the September cutoff most schools use.

Yes, at the policy level. The bot reads any 'transitioning to Montessori' or 'is my child too old for the children's house' content you've published and answers from it. Transition-specific decisions involve a guide's evaluation of the child, which the bot routes to the head of school rather than answering directly. Most schools find this is the right boundary; transition is a relationship-building moment, not an FAQ.

Yes, if the system prompt is configured for it. The system prompt sets the register, and Montessori schools typically configure the bot to use 'guide' instead of 'teacher', 'children's house' instead of 'preschool', 'work' instead of 'play activity', and 'observation' instead of 'tour'. Parents new to the method get gentle translation when needed; parents who already know the vocabulary feel respected by the consistency.

Yes. The system prompt forbids collection of child names, exact birthdays, and any sensitive information. Parent contact for an observation booking is the only personal data collected, and even that only when the parent volunteers it. Conversation logs live in your WordPress database with the security you've configured, and many Montessori schools set short retention windows (30 to 60 days) on chatbot logs to keep the privacy posture consistent across the whole site.

Yes. Spanish, French, Portuguese, Mandarin, German, Italian, and many others all work natively. The bot reads your English source pages and answers in the parent's language, which matters for Montessori schools serving immigrant or expat communities. The Montessori vocabulary translates reasonably well across European languages because the method originated in Italy; some terms (casa dei bambini, normalizzazione) are recognised in their original Italian by parents who have read Montessori's own work.