Yes. The bot asks tank size as the first scope question, since that is what drives the price more than any other factor. 1000-gallon, 1250, 1500, and 2000-gallon tanks each have their own bracket on your published menu, and SleekAI reads those numbers at request time. If the homeowner doesn't know the tank size, the bot asks about household size and home age, which usually narrows it down enough to quote a range.

Yes. Risers (the vertical extensions that bring the lid to grade) make pump-outs significantly faster because the driver doesn't have to dig. The bot asks about risers and applies your digging fee honestly if there are none. If the homeowner doesn't know whether they have risers, the bot describes what to look for and offers to flag the work order for the driver to confirm onsite.

Septic trucks run zoned routes, so a customer in zone 3 only sees the truck on certain days. The bot reads your route schedule from WordPress (typically a custom field, ACF, or a routes page) and quotes the next actual route day for that zone. Off-route service is offered as a premium option with a clearly stated fee, so the customer can pick between waiting for the route and paying extra for sooner.

Yes. Sewage backing up into the home, gurgling toilets paired with wet spots above the field, and overflow at the manhole all get routed to emergency dispatch. The bot tells the customer to stop running water in the house, keep people and pets away from any wet ground, and gives a real ETA based on the on-call rotation. Routine pump-outs stay on the normal route.

Yes, but it frames them separately from pump-outs. A drain field that is failing usually shows wet spots, lush green grass over the field, slow indoor drains, or sewage odor in the yard. The bot recognizes those signals and routes to a drain field inspection ($195 typical) rather than booking a pump-out that won't fix the underlying issue. Real diagnosis beats false promises every time.

Pre-sale septic inspections require a different scope than routine pump-outs: tank condition, sludge depth, baffle status, drain field assessment, and a written report for the buyer and lender. The bot routes those inquiries to the inspection intake with the realtor or attorney's name, the property address, and the closing date. Inspection pricing surfaces honestly so the buyer or seller knows the cost upfront.

If your shop runs portable toilet rental alongside septic service, the bot reads that menu too. Construction sites, events, and residential needs all get different framing. Long-term rentals quote monthly rates; event rentals quote per-day with cleaning included. Multibot can scope the portable rental flow into a separate bot if the conversation patterns diverge enough to need it.

SleekAI supports OpenAI, Anthropic, Google, and OpenRouter, so you bring your own key. Septic conversations are short and scope-heavy, so a fast mid-tier model handles them well. Most shops settle on GPT-4.1 mini, Claude Haiku, or Gemini Flash for cost-efficiency. If you run an inspection-heavy book with longer back-and-forth, a higher-context model like Claude Sonnet may be worth the marginal cost per booking.